DC Telecoms

Managed Telecoms Services

Transform your telecoms, cut your costs and dramatically improve your customer experience.

A DC Telecoms solution puts your business in complete control of its phone and communications systems. Our simple licensing model reduces complexity and administration overheads. Our basic solution provides a feature-rich communications experience, and our experienced engineers can also tailor a solution to suit any specific telephony needs up to full Contact Centre used by call centers throughout Ireland.

DC Telecoms Features


Reliable expert support, for all of your business’s IT needs.

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State-of-the-art

We deliver state-of-the-art, feature-rich, scalable and flexible phone systems and unified communications solutions.

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Reliable, affordable and rich in features

ICP enables you to communicate, anytime, anywhere. Never miss a call, email, fax or SMS again.

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Cut costs and improve efficiency and flexibility

With the right solution we can help you make the best use of your budget by not only cutting the costs for calls, but also allowing your office phone to be taken with you to wherever you may be or get your number linked directly to your mobile.

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Improve the customer experience

A customer’s first contact with your business is crucial. Deal with your customers’ calls, emails, faxes and texts simply, swiftly and professionally. You can also assess the quality of your customer interactions seamlessly.

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Reduce travel time, costs and carbon footprint

Communicate with colleagues, business partners and customers all over the world from the comfort of your own office. Our audio and video conferencing solution reduces travel time, travel costs, and reduces your company’s carbon footprint.

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Integrations add value to each customer interaction

Integrate everyday processes into your telecoms system, reducing call durations, increasing productivity and giving your customer a more professional interaction. Dial your Outlook contacts at the touch of a button or link your system with your CRM.

DC Telecoms Services

Reliable, secure, affordable and rich in features

A PBX is simply a phone system that allows users to share a number of outside lines for making external phone calls, while connecting the phones to enable internal calling as well. This allows your business to provide an improved customer experience and more efficient day to day processes.

With a PBX calls can be connected and passed over conventional PSTN or ISDN trunks, or using VOIP (over the internet) with SIP trunks.

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Instead of your business setting up an exchange inside your building, a hosted PBX removes that single point of failure. For you, everything works the same, but without the burden of on-site equipment. This way there are no physical limits on your number of lines and it’s easy to add more when needed.

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A SIP Trunk enables your business to extend its voice over internet (VoIP) telephony beyond your firewall, making it easier and less expensive to operate, maintain, and upgrade. An investment in SIP trunking can give a quick and substantial return on investment with considerable ongoing savings.

SIP trunking, enables you to utilise a wide range of functionality:

  • Initiate and receive local calls
  • Initiate and receive long-distance calls
  • Make emergency calls (999) *
  • Access directory assistance
  • Use fixed and mobile telephone sets
  • Employ email and texting
  • Browse the World Wide Web

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PBX Phone Systems

PBX Phone Systems

A PBX is simply a phone system that allows users to share a number of outside lines for making external phone calls, while connecting the phones to enable internal calling as well. This allows your business to provide an improved customer experience and more efficient day to day processes.

With a PBX calls can be connected and passed over conventional PSTN or ISDN trunks, or using VOIP (over the internet) with SIP trunks.

Enquire Now

Hosted PBX

Hosted PBX

Instead of your business setting up an exchange inside your building, a hosted PBX removes that single point of failure. For you, everything works the same, but without the burden of on-site equipment. This way there are no physical limits on your number of lines and it’s easy to add more when needed.

Enquire Now

SIP Trunking

SIP Trunking

A SIP Trunk enables your business to extend its voice over internet (VoIP) telephony beyond your firewall, making it easier and less expensive to operate, maintain, and upgrade. An investment in SIP trunking can give a quick and substantial return on investment with considerable ongoing savings.

SIP trunking, enables you to utilise a wide range of functionality:

Initiate and receive local calls
Initiate and receive long-distance calls
Make emergency calls (999) *
Access directory assistance
Use fixed and mobile telephone sets
Employ email and texting
Browse the World Wide Web

Enquire Now

Why Choose a DC Telecoms Solution?


Take your business communications and customer service to the next level.

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Reduce costs of phone bills.

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Reliably capture all customer interaction.

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Provide a more complete and professional customer experience.

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Reduce travel time and conferencing costs.

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Get incredible flexibility and workforce mobility.

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Improve customer insights with CRM integration.

Why Choose DC Networks?

Reliable expert support for all your business's IT needs.

No Jargon

No Jargon

Plain English is the key to you feeling confident in your service provider. We make sure you will always understand what we say by using clear, concise, easy-to-understand language.

Service before Sales

Service Before Sales

Our approach is not sales driven. With our comprehensive suite of solutions we focus on getting what is right for your business rather than pushing just another product.

Single Point Of Contact

Single Point Of Contact

We provide a comprehensive suite of excellent IT solutions that can be tailored to cover all of your specific business needs. Consolidate your IT outsourcing down to a single point of contact.

Best In Class

Best In Class

We provide the best-in-class products and services available, tailored specifically for your business needs and your bottom line.

Personal Service

Personal Service

From the top-down, we see ourselves as your employee. Getting to know you, your business, and your staff is part of our personal service.

Customer Service

Customer Service

We consistently achieve better than SLA response times and we always have more engineers than we need to make sure that you are always covered.

Trusted by

Springfield Hotel
Eddie Rockets
Kish Fish
Murray Spelman