Due to several recent reports of vishing attempts made by scammers claiming to be from Microsoft, we are advising all our customers to be aware and extra vigilant against calls of this nature.
If you receive a call from someone claiming to be from Microsoft, please do not disclose any information or carry out any requests they ask. In most cases, Microsoft will never contact end users. Our customers can direct the caller to your IT partner DC Networks if they need to discuss a Microsoft query.
What is Vishing?
Vishing is the telephone equivalent of phishing, whereby sophisticated scammers phone users and attempt to scam them into surrendering private information that will be used for identity theft or further cyber attacks.
We are also advising all our customers to be aware and extra vigilant against phishing attacks.
What is Phishing?
Phishing is the fraudulent attempt by scammers to obtain sensitive information, such as usernames, passwords and credit card details, by disguising as a trustworthy entity in an email or instant messaging. Users are often directed to enter personal information at a fake website, the look and feel of which are identical to the legitimate site.
Enable Multi-Factor Authentication
As per our newsletter in January 2019, it is imperative that users of the Office 365 Emailing System have 2 Factor Authentication enabled on their Portals to protect against fraud and data breaches. Please contact email@example.com for information on setting up additional security on your Office 365 Portal.
Has Your Email Been Compromised?
You can check if your email account has been compromised in a data breach at the following website: https://haveibeenpwned.com/.
If you have any concerns about your IT security or if you think you may have been affected by a vishing or phishing attack, please do not hesitate to contact us on firstname.lastname@example.org.