DC Networks Team
Hands on, customer driven approach from the top down.
Our Engineers, our sales team and receptionists and all of our employees are dedicated to our providing a customer-focused service. Our team genuinely cares about the performance and security of our customers and making sure that their business is getting the service it deserves.
We see ourselves as an extension of your business so we take the time to get to personally know you and your business. This helps us to get a better understanding of all of your business requirements and to pre-empt any changes your service may need to enable you to get on with running your business, confident that your IT is in reliable hands.
For more than 10 years, this approach has helped us deliver better-than-SLA responses to our customers, constantly overachieving on what we have said we would provide.
Ethical Sales Approach
Our sales approach is, and always has been, led by our technicians – the people who best understand the service being provided and how to meet the needs of your business. We’re committed to providing the solutions best-suited to our customers’ requirements and their budgets over what might be the most profitable options.
Since 2005, our approach has established our reputation for being of the highest quality and expertise. Many of our customers first come to us with critical problems affecting their business. Having their problems solved quickly and effectively, along with our continued customer-driven approach, has resulted in most staying with us as long-standing users of our support and maintenance services.
We now provide our services to people and businesses on every continent in the world.
Our company directors, Max Colmer and Robert Doyle, drive the company’s hands-on, customer-driven approach from the top down.
Both have expertise spanning a huge range of specialties including Virtualization, VMware, Servers, IT Service Management, Active Directory, Cloud Computing, VPN, Windows Server, Cisco Technologies, IT Security & Maintenance, Network Security, Disaster Recovery, VoIP, Server Architecture, Troubleshooting.
“Over the years I’ve been dealing with Max he has always put his customers first … He’s a great guy to deal with and always open to innovation as long as there’s a direct benefit to the customer.” – Ken Bagnall, Managing Director, Clean Communications Ltd
“[Max] operates in a very dynamic and enthusiastic manner and the advice and service I have received have been without fault. Max is a committed professional …” – Kevin Haverty, CEO, now assisting SMEs
“Robert is a very hard-working, dedicated, conscientious and experienced IT consultant and manager. I have no hesitation in recommending him as a partner or supplier.” – Kevin Haverty, CEO, now assisting SMEs.
“[DC Networks] deliver a service well beyond the levels set by the SLA. When a job comes up that isn’t covered by the SLA it’s flagged well in advance and a fixed price agreed.” – Alan Jordan, Cloud-KPI Ltd, Barscan Solutions and Accounting for Growth
DC HOME WORKER BUNDLE
WORK RELIABLY, ANYWHERE
Let your staff work from home or anywhere with an internet connection. Cut down on travel time and expenses, reduce your equipment costs and improve overall quality of life for your employees. With automatic backups and complete disaster recovery, you can ensure that your business’s data is always protected.